Job Opening: Communications Coordinator

January 25, 2022

By Matt Ellsworth

The office of the Flinn Foundation, in central Phoenix

Seeking candidates immediately.

The Communications Coordinator is part of a three-person communications team at the Phoenix-based Flinn Foundation, a leader in Arizona’s philanthropic community.

The selected candidate will have exceptional technical skills, a commitment to collaboration, and a passion for improving customer experience. This individual will also have strong writing skills, a commitment to learning, and a passion for the Foundation’s mission: to improve the quality of life in Arizona, to benefit future generations.


Prospective candidates should send a cover letter, résumé, writing sample, and three references to: Matt Ellsworth, Vice President, Communications. Applications will be received and reviewed on a rolling basis.


Qualifications

  • Relevant, professional-level experience in communications, marketing, public relations, customer relations, or related fields. Postsecondary education (college degree, professional certification, etc.) preferred.
  • Demonstrated competence in digital communications tools, including:
    • Website content-management software (preferably WordPress);
    • HTML and CSS coding;
    • Google Analytics;
    • Email marketing software (Campaign Monitor);
    • CRM (customer-relationship management) software (Salesforce);
    • Graphic-design and photo/video editing software (Adobe Creative Cloud, Canva);
    • Office collaboration software (Microsoft Office, Slack, Trello);
    • Videoconferencing software (Zoom);
    • Event-management software (Eventbrite);
    • Major social-media platforms.
  • Detail-oriented work practices.
  • Strong organizational, process-management, and data-analysis skills.
  • Ability to take initiative, prioritize assignments, and meet deadlines.
  • Ability to collaborate to achieve team and Foundation objectives.
  • Ability to represent the Flinn Foundation professionally in interactions with colleagues, Board members, and external constituencies (such as grantees, business and community leaders, public officials, consultants and vendors, and students, parents, and teachers).
  • Ability to write accurately, varying tone for a range of audiences.
  • Ability to handle confidential materials and information with discretion.

Principal Responsibilities

  • Administration of Foundation’s core communications platforms, including website, email newsletters, and social-media accounts.
  • Administration of CRM database.
  • Graphic-design support across Foundation programs, including photography and videography.
  • Coordination of event communications logistics.
  • Coordination of print mailing processes.
  • Facilitation of efficient and productive internal communications.

Specific Duties

Digital Communications

  • Administer website: post and update content; manage user feedback; track performance metrics with Google Analytics and make recommendations to optimize and leverage visitor engagement.
  • Administer email-marketing system: Develop email campaign templates; program campaigns; manage subscriber lists; track performance metrics; develop recommendations to optimize and leverage subscriber engagement.
  • Administer social-media accounts: post content; engage with users on behalf of the Foundation; monitor topics of importance to the Foundation; track performance metrics and develop recommendations to optimize community engagement; explore relevant new platforms.
  • Serve as resource for colleagues regarding communications tools.

Database Management

  • Serve as one of principal administrators of Salesforce CRM database for all Foundation constituents (both people and organizations).
  • Support colleagues by updating Salesforce database, tracking campaigns (events and email campaigns), creating lists and reports, and completing other projects; support colleagues in learning how to complete such tasks independently, aligned with agreed procedures.
  • Facilitate and maintain (with fellow administrators) Salesforce integration with appropriate tools, such as Campaign Monitor, FormAssembly, and Eventbrite.

Design and Communications Logistics

  • Provide graphic-design (including photography and videography) and production support for projects including presentations, brochures and reports, event programs, briefing materials for meetings, etc.
  • Provide support in planning and executing events and educational sessions and meetings (online, hybrid, and in-person), including invitations, registration, organization and distribution of meeting materials, and use of audiovisual and videoconference tools.
  • Perform various tasks throughout development, printing, and dissemination of print publications; serve as primary liaison with printers, offsite-storage provider, and mailing house.
  • Maintain supply for Foundation business system (letterhead, envelopes, business cards, etc.).
  • Maintain archives of images and videos, publications, reports, presentations, and other print and electronic files, and provide support to colleagues accessing files.

General Administration

  • Provide back-up reception-desk coverage as assigned.
  • Pursue professional development (continuing education) in areas of professional relevance and interest.
  • Undertake other tasks as assigned and contribute to shared responsibility for fostering excellence at the Foundation.

About the Flinn Foundation

Since the Flinn Foundation’s creation in 1965, its primary area of grantmaking has been health care, with a specific focus since 2000 on the biosciences. Our grantmaking and programmatic areas also include arts and culture, the Flinn Scholars, and the Arizona Center for Civic Leadership.

The Flinn Foundation’s Board of Directors is comprised of nine of Arizona’s foremost leaders in medicine, technology, business, and finance. The Foundation’s professional staff of 21 is led by President and CEO Tammy McLeod, Ph.D.

The Flinn Foundation is an equal opportunity employer. More information is available on our website about the Foundation’s values and commitment to diversity, equity, and inclusion.


Other Details

Location

Our office is located in central Phoenix, accessible by Valley Metro Light Rail and other public transit. A handful of times per year, same-day in-state travel may be necessary for this position.

Remote Work

Most Flinn Foundation staff currently work remotely for a portion of each week. Such an arrangement, determined in consultation with one’s supervisor, may be an option for the staff member in this position.

Schedule

Typically, 8:30 a.m. – 5:00 p.m., Monday through Friday.

Salary and benefits

Competitive compensation, commensurate with experience. Benefits include: vacation, holiday, and sick leave; medical and dental insurance; health-care flexible spending account; life insurance, short-term and long-term disability insurance; 403(b) retirement plan; covered parking and electric-vehicle charging.